I recently met with Fiyaz Mughal (OBE)– Founder and Director of the UK hate crime organisation Tell Mama. As the leading body in reporting Islamophobic and racial hate crime, I wanted to find out in light of Brexit, the rise to power of Trump, ISIS’ ongoing tirade of extremism and the spate of recent European terrorist attacks, how the nature of hate crime has changed in the UK and who is most affected. Here’s what I found out…
VoS: For Muslims and non-Muslims out there, can you tell us a little about the work that you do?
TM: So, the work of Tell Mama involves many different prongs; the first being direct support to victims who have suffered anti-Muslim hatred who make contact with us through a variety of means (WhatsApp, email etc.). We provide detailed case work support; writing to agencies if need be, collecting evidence, talking to police forces, trying to get prosecutions with the police in relation to anti-Muslim hatred. Then there’s the other flip side, which is really about advocacy and emotional support. Many, many, many victims are Muslim women and certainly the targeting of Muslim women involves not just Islamophobia and anti-Muslim material but also a lot of misogynistic material – a lot of gender hate material that’s mixed in, as well as racialised language so it’s really unpacking that and giving them that kind of emotional support – so multiple services. […] The two other prongs; creating and sustaining good educational material that’s out there for not just schools but for use in the public domain through social media as well as some small courses for schools that we produce educational material for. Last but not least, we are really heavy on trying to influence policy change – not just with social media companies but with government and police forces around understanding anti-Muslim hatred.
VoS: So you said you deal with a lot of hate crime which affects Muslim women in particular. Especially since Brexit and the rise of ISIS over in The Middle East, there’s been a sharp rise in racist and Islamophobia attacks in the UK and Europe and North America. One shocking case for example was of a Muslim lady who was attacked in London, causing her to later miscarry her twins. I’m presuming this didn’t come as a surprise to you? Were you expecting a sharp increase in the rise of hate crime since Brexit and in the current political situation?
TM: When we started the project with Tell Mama in 2011, we came across an online world which was absolutely full of anti-Muslim bigotry and hatred. There was no checking. There was no counter-speech. There were enormous amounts of accounts that were promoting anti-Muslim bigotry. We knew that that would have a real world impact from the virtual to the real. We could see that. So in 2011, we realised early on that actually there was a wind – a nasty wind – that was coming across the horizon and was going to affect Muslim communities. So, did we expect this? Well, yes. Did the statistics start to pan that out? Yes. And that was also corroborated by police forces. Did we expect more aggressive stance towards Muslims at a street level? Yes. And so this case does not come out of the blue. Sadly, we expect that actually there will be more incidences of assaults and we’ve seen a change at a street level from predominantly verbal abuse before to now over the last few years a much aggressive level of physical incidences taking place – again predominantly at visible Muslim women. So it’s moved from the virtual about what people were thinking into the practical in people wanting to do things and that’s a bad place. This is not going from people thinking about it. They’re actually thinking and doing it now.
VoS: So do you think that it’s simply -as some people have said – that the political and social situation has evolved in such a way that it’s almost been normalised to behave in such way and so people are just expressing opinions and hate they had before or that people’s opinions have actually become more extreme since the recent political crisis?
TM: We also know that international and national incidences create large spikes of anti-Muslim hatred – Paris, Charlie Hebdo, all of them… We’ve got evidence of the numbers of cases coming in. Did we expect Brexit to cause such a large rise? Actually we didn’t but what Brexit did do was clearly bring out the views that people had. These things don’t just fester overnight. They’re there. So Brexit was an amplifying point for them and so to your question: it’s a combination. Today what we’re seeing is a combination of people who are emboldened to think that they what they believe which may be prejudicial bigoted and racist is actually okay to say – that’s the first thing. The second thing you asked is if are there more people who are becoming anti Muslim. The answer is that there is actually an influence of what I would clearly class as extremist material which is anti Muslim in nature and percolating into the minds of younger men in our society who are then targeting Muslims and Muslim women in particular. So yes, there are more people consuming accepting and regurgitating extremist anti Muslim material and there are individuals who had these previous thoughts who now think it’s justified and validated that they can say them. It’s a combination of both.
VoS: That’s very interesting. Why do you think young non-Muslim British males in particular? You said there was a lot of misogyny and sexist crime. Is that particularly to do with the veil or because Muslim women may appear as less likely to be able to defend themselves?
TM: When we’ve spoken to some of the perpetrators there’s been the notion that they’re not going to be threatened by the victim – the victim is not going to stand up physically to them. That’s the first thing. So there is a validity in what you’re saying. The second thing is that the targeting of Muslim women is quite complex. In some of the perpetrators we have discussed this with, the first thing is an extremist anti-Muslim view promoted by not just far right groups but the new alternative right – the Trump brigade, the people who who believe the nonsense that Muslims are here to take over the world… That alternative right kind of narrative has promoted the view that actually Muslims are here to take over the West by outbreeding everyone. This is the nonsense and the toxic extremism that is promoted that feeds the minds of some of these perpetrators in which Muslim women are the carriers of the future generation, as the “prolonger” of Islam, as the gender which will actually keep Islam and Muslims in Europe. That’s why there’s a drive towards Muslim women subconsciously in the minds of some of these people. So it’s physical – they know they’re not going to be attacked but Muslim women have also become not only symbolic of the longevity of Islam but also symbolic of Islam itself. When you get that combination – that’s why they’re being targeted. What’s bizarre and I think I think there’s a very strange link here which is around the procreation again is that the amount of sexual language that is thrown at Muslim women. We have not seen this behaviour before but it is particularly acute online. So what you find is two women talking on Twitter. They just say, you know: “What do you do today?”, “I went to the cinema” etc. and suddenly a troll will come in and basically say “Oh you look really sexy in your hijab.” And what they’re trying to do: they’re trying to humiliate the woman by targeting her sexuality because she’s religious to you and so in their minds that humiliates her. They’re sexualising them to humiliate them but let me be very clear: those people who are doing that towards Muslim women will in many instances also have deeply deeply troubling views towards women in general. So there’s a confluence that they they they think really badly of women but as this is a Muslim women they feel more confident to vocalise this. You know they will be thinking about other women but it’s Muslim women that they’ll vocalise it towards. That’s the distinguishing thing right now.
VoS: So how have you dealt with this sharp increase in hate crime in particular, in dealing with the amount of reports and complaints you’ve received? What’s life been like as an organisation since Brexit in terms of case loads and complaints?
TM: So we’ve seen a year on year increase. What we’ve started to pick up now is a combination because possibly more people know about us but the data also clearly shows that when there is a major incident like a terrorist incident, the spikes are getting higher and higher. Let me give you a really clear example. We had the brutal murder of Lee Rigby and the pictures were pretty brutal on newspapers. They were all over them. That was the first indicator that there was a huge anti Muslim backlash taking place. We recorded that and we vocalised that in the press. To some degree you can understand that actually there will be a backlash given the pictures and given that it happened in Woolwich, in England, in our streets. But when you have Charlie Hebdo and when you have Paris and particularly Paris which is 400 miles away and the peak is even higher than after the murder of Lee Rigby: that is indicating to you a disturbing trend that something 400 miles away is even higher than the brutal murder of somebody right on our street. That’s disturbing. That’s where this is going. The more Muslim communities are buffeted by international incidences, the more fractures are taking place between communities, the more brittle, the more hardline views are becoming towards Muslims and even those people who may have been receptive and susceptible to engagement with Muslim communities are now starting to think: “Have these these groups got a point about Muslims?” That’s the problem! Views in some areas are regressing not progressing !
VoS: Well it goes beyond social identity debates into a wider debate about Islam looking at Islam as a whole. Obviously, a lot of your work is going to be confidential but what sort of reports and cases have you dealt with which you can share with us on a broad basis?
TM: So the cases will range from general abuse, through to neighbourhood disputes and cases where people have actively tried to run over women in a vehicle, through to bombing campaigns. After the murder of Lee Rigby, what was reported to us from some of the masjids was that there were explosive devices left in some mosques in Walsall, Wolverhampton and Tipton [in the West Midlands]. One of the mosques in fact informed us about the explosive device and they tipped us off. That’s the kind of variety of work we get in. And by the way – the crossover at that point between the explosive devices being left outside mosques was not because was not triggered by the murder of Lee Rigby – it intersected at the same time. It was done by a neo-Nazi. So there’s a range of work we deal with. We are becoming quite an intelligence hub about what the threats to Muslim communities are today.
VoS: In addition to hatred from outside Muslim committees you also focus on what you refer to as intra-Muslim bigotry. Could you explain a little more about this for people that are perhaps confused by this term?
TM: So intra-Muslim bigotry is basically what we call Muslim on Muslim hate incidences. Members of the Shia community will report to us when they’re targeted for being Shia, members of the Ahamdiyyah community will report to us when they’re targeted because they’re Ahmadiyyah… No other Muslim organization tackling Islamophobia does that. Why is the question and the response should be in life that if you are targeted because of an element of your identity that needs to be recorded and support provided to you in relation to that. So doing this work is really important 1. to honour the victim; 2. to provide practical assistance to the victim; 3. not to take any political view of whether people should be washing their dirty laundry in public. This is not about that. This is about human rights. This is about the rights of individuals. The numbers reporting to us is not high but I can tell you: the bigotry towards Ahmadiyyah communities is quite significant. And actually the spike we saw after the murder of Asad Shah was worrying. So we record and we call it out because it is wrong. I think this issue of intra-Muslim bigotry is something that Muslim committees need to get over and that actually, they need to start vocalising that this kind of internal hatred is not acceptable.
VoS: Being vocal is definitely important. You’ve faced criticism in the past for being what’s been classed as “soft” on Muslim groups which are often deemed heretical by certain people. How have you responded to members of the Muslim community with these views about the importance of overcoming these issues and divisions and addressing hate crime throughout the community?
TM: It’s a really important question you raise. Look this is where I will revert back to our belief as a staff members in Tell Mama – and we’re not all Muslim. Only one third of the team is Muslim. So Muslims are in the minority running Tell Mama let me just say that to people on your blog because it’s really important to realise that this is a movement which is not just about Muslims: it’s about human rights. The second thing I want to say is let me revert back. I’m a Muslim and for me and those Muslims in the team in Tell Mama – the view is pretty clear that in Islam there is no difference in values of the protection of human rights and the protections of individuals. In Islam there is no difference […]. Islam is very clear about that. The history of Islam is is consistent with that. Islam does not say brush things under the carpet. Islam says defend those who may be weak. It doesn’t say so do because they are Muslim. It says defend anyone who is attacked – whether they’re Christian, Jewish, non-believing… Your right to defense by Muslims is sacrosanct. Your right to be defended by Islam is in the Qur’an. It’s in Islamic tradition. So, we make it clear that if you think that just because members of the Ahmadiyyah community are reporting in and that’s bad and let’s not talk about it and they’re not really Muslims…then you were taking away the very core issue of Islamic theology which is to defend the weak and defend the oppressed and defend those who are targeted. It doesn’t matter who or whey’re your from. It doesn’t matter what sexuality or where you come from. Defend your rights is key.
VoS: Prior to the unfortunate murder of Asad Shah in Glasgow, had you received many reports of hate crime between Muslim groups? What’s the difference ? Has there been a change both before and after this event? Was that a huge marker or was that just one unfortunate incident?
TM: Again brilliant question. The answer is no. There were other markers. The first time we came across intra-Muslim bigotry recorded by us and reported to us was during the start of the Syrian civil war. The first indicators we got was when members of the Shia community started reporting to us around 2012/2013. So we did start to see anti Shia bigotry being reported to us and then the Asad Shah murder created a spike of anti-Ahmadiyyah cases coming to us. So there’s been a general rumbling, just a slow burning rumble of intra-Muslim hate cases that we receive but what’s clear again is national/international impacts don’t just affect Muslims, they also affect intra-Muslim bigotry. The Syria crisis created a lot of anti-Shia rhetoric. Asad Shah’s murder happened and then suddenly you see people thought that because he was Ahmadiyyah he deserved it, even though the murder of Asad Shah was not related to him being Ahmadiyyah. The murderer said he killed him because Asad Shah was saying he was a prophet of God – distinctly different. You see the bigotry just seeped in – completely different to facts and that is what we are dealing with. If we’re to tackle these issues we have to be brutally honest and anti-Ahamdiyyah rhetoric is quite accepted in a large section of Muslim communities. It may not be vocalised but there’s a claim of acceptance. I personally think it’s wrong. Do I think that we need to challenge that? Yes. On the issue of what we receive in cases, these individuals deserve and have every right to access the same service as anyone else.
VoS: Have you received a significant number of calls for help from any other particular group and could you tell us a little bit about this?
TM: Firstly, some individuals will report to us thinking that they can trip us up by thinking “they won’t service us. […] Let’s trip up Tell Mama and say ‘I’m Christian. Will you help me?'” Well, you’re not tripping us up because actually if you’re Christian or you’re Jewish and you report to us we will provide you with the same service. Secondly, the first time another group started reporting to us was after Brexit. Two groups reported to us: Eastern European communities and African Caribbean women. Here we go back to the gender issue. Why? From talking to the African Caribbean women, we found that the “N word” came back into the lexicon – old racism. Three African Caribbean women reported to us just a day after Brexit to say that they had been called that racial word that they hadn’t heard in 20 years. But… all of them were women. That is not a large enough figure to make an extrapolation but certainly the fact that they were women tells us about gender and goes back to what I said before. Gender has to be looked at. Eastern European communities also report to us and we had five cases from Polish communities who were targeted as well.
VoS: Yes there was the unfortunate murder of the Polish gentleman. That’s been a big issue. Do you believe the government is doing enough to tackle hate crime and Islamophobia? Islamophobia is now recorded as a separate category of hate crimes so it won’t fall into the bracket of racial crimes etc. beyond that – do you think they’re doing enough?
TM: Yes, but not enough. The government have made huge headway in understanding that anti-Muslim hatred is a real problem that needs to be tackled. When we started our work in Tell Mama the government was in a different place. It was very difficult for them to understand the nature of the problem and the place the government is in today is substantially different in its understanding of anti-Muslim hatred from five years ago. They’re putting money in. They’re putting resources in. Ministers are standing up and are constantly reaffirming the fact that Islamophobia and anti-Muslim hatred is something they need to tackle as well as other strands. But, they have also done something else. Looking at the Action Against Hate hate Crime action plan for 2016 that the government produced, within the thread of every page they’ve mentioned Islamophobia as a key issue they need to tackle. So there’s a lot more that can be done but let’s commend the government for what they have done. Many people within Muslim communities constantly bash away at government and I’m one of those people who will absolutely hold government to account if I think that they’re fundamentally wrong. I’ve actively challenged the government on issues. So I’m not sitting here as some kind of a puppet for the government. No. They know I actively challenge them but when they’ve done something right, we need to commend them and they’ve done a lot in this area and will continue to do a lot more.
VoS: What are your predictions for the immediate future? What do you believe are the main challenges ahead for both Tell Mama and British society in terms of social harmony and political based issues and in light of this, what are Tell Mama’s goals for the coming future?
TM: The fact is that 2017 will be turbulent with major political shifts and changes on the horizon. After Brexit, we saw spikes in hate crime and far right groups are becoming more organised in Europe. So, there will be more turbulence. Our goals are to ensure that Muslim communities feel confident to be able to report it, campaign and empower themselves to be able to handle and challenge anti-Muslim hatred AND other forms of hatred. Muslims are not an island and hatred affects other communities, though with a significant international focus on Muslims, they need to become self-empowered right now.
VoS: How can local communities and residents from all faiths and none and from different backgrounds come together to help prevent attacks against Muslims – from both within and outside the Muslim community – and as a whole, anyone affected by hate crime?
TM: Simple things can be done through social media activism, ensuring that faith communities and institutions undertake activities together and last but not least: do not fall into the trap of looking like you’re doing a ‘tea, samosas and steel band’ type activities. Whatever is done together should be practical, realistic and impactful – and sometimes challenging.
VoS: Do you have a final message for those who are concerned about the position or place of Muslims in British society or for those attracted to extremist, hateful or far-right rhetoric in any form?
TM: Yes. Muslims are here to stay in Britain and will be here for the next 500 years or more. So, unless we find a way to live together, are we going to hand down a legacy of conflict to our children?
If you’d like to find out more information, see:
To report an incident of hate crime in the UK:
- In an emergency, please call 999
- To report a case to Tell Mama, get in touch via telephone: 0800 456 1226, email: firstname.lastname@example.org, text: 0115 707 0007 or WhatsApp: 07341846086
Acknowledgements and credits:
I’d like to thank Fiyaz for his time and insights and I wish the Tell Mama team all the very best in their work and future endeavours.
Image credits: Steve Snodgrass (feature image)